1. How long does delivery take?
We usually deliver within 1–3 working days after order confirmation. Delivery time may vary based on your location and courier schedule.
2. What payment methods do you accept?
We accept the following payment options:
- Cash on Delivery (COD)
- Online Transfer
- Debit/Credit Card
3. Do I need a vacuum cleaner to use the bags?
No! You can use the included manual pump, an electric pump, or any regular home vacuum cleaner to remove the air and compress the bags.
4. What if I receive the wrong size or product?
If we deliver the wrong item by mistake, we’ll arrange an exchange at no extra cost.
5. Can I exchange if I ordered the wrong size?
Yes, as long as the item is unused and in original condition. However:
- The buyer is responsible for return and delivery costs, or
- You can also drop the item at our delivery location and pick up the correct size in exchange.
6. What are the bag sizes available?
We offer 4 sizes:
- Small – 40 x 60 cm
- Medium – 50 x 70 cm
- Large – 60 x 80 cm
- Jumbo – 80 x 100 cm
Each bag is made from durable 7-layer PAPE material and can compress items by up to 80%.
7. Can I reuse the vacuum bags?
Yes! Our bags are reusable and eco-friendly, designed to be used multiple times without losing quality.
8. How can I place an order?
You can order directly through our website or by contacting us via WhatsApp. Simple, fast, and secure!